Bishopsgate Institute is looking for two Duty Managers, one role is on a casual basis and the other is a full-time position. The full-time post will be working 5 days a week on a 7-day week roster which includes unsociable hours work. Rosters are set monthly and can be subject to change upon agreement of the employee. The casual position will have shifts allocated according to the postholder’s stated availability using Rotacloud. This role supports a full-time team on a 7-day week roster which includes unsociable hours. Rosters are set monthly and can be subject to small adjustments to meet operational needs. When applying, please state whether you would like to be considered for the casual role, the full-time or both.

This is an exciting opportunity to join our friendly team as we welcome audiences to our busy and dynamic building. The purpose of the Duty Manager role is to ensure the health and safety of our visitors, staff and the building itself, as well as provide event management, set-up and pack-down coordination and general logistical support to all activity happening inside the Bishopsgate Institute on a day- to-day basis against a planned daily schedule of events and requirements.

This includes being the Designated Premises Supervisor when a bar is in operation and being a certified First Aider for the building when on duty.

The Duty Manager is the first point of contact for on-the-day event delivery, including customer care and relationship management, client liaison, people management and supervision, troubleshooting and problem solving, provision of facilities and equipment needs, as well as health and safety requirements.

This role depends upon successful relationship management with stakeholders, various internal departments and members of the public. A high standard of customer service is essential, as is a willingness to ‘lift and shift’ when needed. There are Health and Safety responsibilities.

Application deadline: Monday 22 September 2025- 10am

Interview date: Tuesday 30 September, Wednesday 01 October or Thursday 02 October

Successful applicants will demonstrate a keen understanding of Bishopsgate Institute’s unique offer, and a passion for the work we do here.

We only accept direct applications, and we do not accept CVs. Please no agencies.

To apply, please download, complete and return your application form, stating whether you want to be considered for the CASUAL role, the FULL TIME role or BOTH to:

hradmin@bishopsgate.org.uk 

We value and celebrate diversity, and we welcome applications from under-represented communities in our sector, including Black, Asian, and Minority Ethnic communities, LGBTQ+, non-binary, neurodiverse and disabled candidates. We want to make sure we represent the society in which we work but recognise that the cultural sector still has much work to do in this area.

If you have any questions on our hiring process or inclusivity policies, please contact us via HRAdmin@bishopsgate.org.uk