Duty Manager (Casual)
Job Description
Role purpose
The purpose of the Duty Manager role is to provide event management, set-up and pack-down coordination and general logistical support to all activity happening inside the Bishopsgate Institute on a day- to-day basis against a planned daily schedule of events and requirements.
This includes being the Designated Premises Supervisor when a bar is in operation and being a certified First Aider for the building when on duty.
The Duty Manager is the first point of contact for on-the-day event delivery, including customer care and relationship management, client liaison, people management and supervision, troubleshooting and problem solving, provision of facilities and equipment needs, as well as health and safety requirements.
This role depends upon successful relationship management with stakeholders, various internal departments and members of the public. A high standard of customer service is essential, as is a willingness to ‘lift and shift’ when needed. There are Health and Safety responsibilities.
This is a casual position, with shifts allocated according to the postholder’s stated availability using Rotacloud. This role supports a full-time team on a 7-day week roster which includes unsociable hours. Rosters are set monthly and can be subject to small adjustments to meet operational needs.
Application deadline: 10:00 on Monday 27 April 2026
Interview date: Tuesday 5 May 2026
Successful applicants will demonstrate a keen understanding of Bishopsgate Institute’s unique offer, and a passion for the work we do here.
We only accept direct applications, and we do not accept CVs. Please no agencies.
To apply, please download, complete and return your application form:
We value and celebrate diversity, and we welcome applications from under-represented communities in our sector, including Black, Asian, and Minority Ethnic communities, LGBTQ+, non-binary, neurodiverse and disabled candidates. We want to make sure we represent the society in which we work but recognise that the cultural sector still has much work to do in this area.
If you have any questions on our hiring process or inclusivity policies, please contact us via HRAdmin@bishopsgate.org.uk
