Casual Visitor Experience Assistant
Job Description
Working Pattern
This is a casual position, with shifts allocated according to the postholder’s stated availability. While shifts may occur on any day, the majority are scheduled during evenings and weekends. Availability is managed via Rotacloud, with availability callouts issued by the Visitor Experience Team Lead on a fortnightly basis. The final rota is confirmed and circulated one week in advance.
Role purpose
This is an exciting opportunity to join our friendly team as we welcome audiences to our busy and dynamic building. You will work across our Visitor Experience services to deliver consistently excellent box office, reception, bar cloakroom and event support to our customers, audiences, students and staff and provide a warm and professional welcome to our building.
It is the responsibility of our Visitor Experience Assistants to provide consistently excellent customer service through support at reception/box office, bar, cloakroom and through event set up support to ensure the smooth running of our courses and events.
Full training is provided including induction and shadow shifts which will be paid at the hourly rate.
Application deadline: 10:00 on Monday 27 April 2026
Interview date: Wednesday 06 May
Successful applicants will demonstrate a keen understanding of Bishopsgate Institute’s unique offer, and a passion for the work we do here.
We only accept direct applications, and we do not accept CVs. Please no agencies.
To apply, please download, complete and return your application form:
We value and celebrate diversity, and we welcome applications from under-represented communities in our sector, including Black, Asian, and Minority Ethnic communities, LGBTQ+, non-binary, neurodiverse and disabled candidates. We want to make sure we represent the society in which we work but recognise that the cultural sector still has much work to do in this area.
If you have any questions on our hiring process or inclusivity policies, please contact us via HRAdmin@bishopsgate.org.uk
