Bishopsgate Institute is looking for a full time Duty Manager.

This is an exciting opportunity to join our friendly team as we welcome audiences to our busy and dynamic building. You will consistently deliver excellent event management, set-up and pack-down coordination and general logistical support to all activity happening inside the Bishopsgate Institute on a day-to-day basis against a planned daily schedule of events and requirements.

This is a full-time post, working 5 days a week on a 7-day week roster which includes unsociable hours work. Rosters are set monthly and can be subject to change upon agreement of the employee.

Key deliverables

• Manage the day-to-day delivery of events and activities taking place across the Institute. This includes scheduled events and activity but also includes the basic operation and well-being of the Institute as a building frequented by the public
• Acting as the first point of contact for customers, clients, staff and the public to support the smooth running of events and activities across the Institute and provide a professional and welcoming service
• Working directly with other Duty Managers and Operations Manager to build and deliver operating plans tailored to the required weekly activities
• Proactively collaborate with all staff to ensure the best possible levels of seamless service and quality to our customers.

Application deadline: 10 May 2024 – 10am

Interview date: 16 and 17 May 2024

Successful applicants will demonstrate a keen understanding of Bishopsgate Institute’s unique offer, and a passion for the work we do here.

We only accept direct applications, and we do not accept CVs. Please no agencies.

To apply, please click the link below:

We value and celebrate diversity, and we welcome applications from under-represented communities in our sector, including Black, Asian, and Minority Ethnic communities, LGBTQ+, non-binary, neurodiverse and disabled candidates. We want to make sure we represent the society in which we work but recognise that the cultural sector still has much work to do in this area.

As a start, we use application forms and not CVs to provide an identical opportunity to all candidates to tell us how their skills and experience meet our criteria in the same format as others. In that application form, we only ask for information that we need to assess candidates against the person specification for the role, and all applications are anonymised before the recruiting panel sees them (they don’t see your name or any of your personal information).

If you have any questions on our hiring process or inclusivity policies, please contact us via HRAdmin@bishopsgate.org.uk