You will join us to support the Venue Hire & Event Planning team. You will help to grow our venue hire business, by making sure enquiries are converted into confirmed hires and repeat business and contributing towards generating a pipeline of enquiries. You will also carry out administrative tasks related to the role and handle the pipeline of the broad range of events happening across Bishopsgate Institute. This includes conferencing and commercial hire clients, rehearsals, filming, and events in our own public programme.
Role purpose and key objectives
- To help Bishopsgate Institute grow its venue hire income through excellent customer service and a proactive approach within agreed parameters.
- To make sure appropriate enquiries and leads are responded to in a timely and professional manner, then converted into confirmed hires and repeat business. To manage a pipeline of enquiries, and to coordinate the administration and planning of the broad range of events happening across Bishopsgate Institute.
- To maintain and develop good client and supplier relationships connected with these events.
- This is a coordination role that requires close collaboration and good communication with the Venue Hire & Event Planners, as well as with wider stakeholders across the Institute, suppliers, technicians, and partners. It requires regular logging of enquiries into the diary management system (Rendezvous) for data reporting analysis, the coordination of venue diary management and collecting information for the Venue Hire & Event Planners.
Application deadline: 4 March 2024 – 10am
Interview date: 11 March 2024
Successful applicants will demonstrate a keen understanding of Bishopsgate Institute’s unique offer, and a passion for the work we do here.
We only accept direct applications, and we do not accept CVs. Please no agencies.
To apply, please click on the link below:
We value and celebrate diversity, and we welcome applications from under-represented communities in our sector, including Black, Asian, and Minority Ethnic communities, LGBTQ+, non-binary, neurodiverse and disabled candidates. We want to make sure we represent the society in which we work but recognise that the cultural sector still has much work to do in this area.
As a start, we use application forms and not CVs to provide an identical opportunity to all candidates to tell us how their skills and experience meet our criteria in the same format as others. In that application form, we only ask for information that we need to assess candidates against the person specification for the role, and all applications are anonymised before the recruiting panel sees them (they don’t see your name or any of your personal information).
If you have any questions on our hiring process or inclusivity policies, please contact us via HRAdmin@bishopsgate.org.uk