Do you offer concessionary rates for cultural events?
Yes, we offer concessions to:
- people aged over 60
- full-time students
- current Bishopsgate Institute students
- the unwaged
- disabled visitors
You may be asked to show proof of your entitlement to a concessionary rate.
Disabled visitors who require the assistance of a companion can buy two tickets for the price of one.
What can I do if the cultural event I would like to attend is sold out?
You can email or phone us and ask to be added to the waiting list. We will let you know if any tickets become available.
The event says advance booking required. Can I still purchase tickets on the day?
You can purchase tickets on the night, as long as there are tickets still available. It is strongly advised to call in advance to ensure the event is not sold out.
I am no longer able to attend an event that I have bought a ticket for. Can I get a refund?
You may receive a refund if we are able to resell your ticket. Please contact us or see our refund and exchange policy for more information.